Accelerate

Leading In Real Time

A Management Development Series

• Designed to provide People Managers with the essential skills for managing results.
• Each day is filled with intense interactive sessions that accentuate the manager’s existing skills while providing new perspectives and tools to improve them.
• Mobile Apps play an integral role as Performance Support Tools that help Bridge the Gap Between the Classroom and the Workplace. These apps are designed to work on most smart mobile devices.
• These modular programs can be implemented as a series or as individual workshops as needed.
• Leading In Real Time materials are customizable and can be uniquely branded to your company’s specifications.

Get the most out of your training resources with this powerful, innovative program.

Managing and Coaching

This one-day module focuses on helping managers become more effective by being better coaches to their people. Here we examine the role of a manager as a coach, and the individual management style necessary to be a successful coach. Managers practice coaching others and learn tips and techniques, including how to effectively adjust their managing and coaching approach to the style of the other person. 

Following this day of training, participants will:

• Understand their own management style and how that style contributes to their success and how it inhibits it
• Understand the best approach to take to effectively manage and coach their people through change, conflict and daily work situations
• Understand how to use The Influencer mobile app to create action plans to improve their working relationships with their people

Topics covered during the day:

• Clarification of what an effective coach is and is not
• How management style affects coaching effectiveness
• Types of coaching activities
• Individual style assessment and how style impacts others
• How to work with and coach people with different styles
• Practice in coaching another person
• Using The Influencer mobile app

Managing The Start

This one-day module focuses on how to effectively prepare for and interview job candidates to obtain the necessary information to select the right people, and how to create an onboarding process that will get new hires engaged, productive and motivated early. Managers are shown how to use competencies in selection criteria and how to use behavioral interviewing techniques in an interview. Participants practice asking interview questions in a way that obtains the most information from the candidate. Company-specific selection processes and criteria are included in the program materials. The importance of a good onboarding process is emphasized along with the key components necessary for the success of the process. During the training, managers create an onboarding process they can use with their next hire.

Following this day of training, participants will:

• Be able to identify the competencies and behaviors of people they want to hire
• Know how to prepare for and conduct an effective behavioral interview
• Develop their own Onboarding Process to use with new hires
• Know how to use The Interviewer mobile app to create and conduct job interviews 

Topics covered during the day:

• Definition of Competencies and Behavioral Characteristics
• Use of open and closed questions
• How to use Behavioral Interviewing techniques
• Practice in digging for more information
• How the onboarding of new employees affects retention
• The different steps of onboarding
• Building your own Onboarding Process
• Using The Interviewer mobile app

Managing for Keeps 

The beginning of this one-day module focuses on employee development and retention and the role the manager plays in those two areas. This includes the proactive use of three Retention Tools designed to increase communication and engagement. Participants have an opportunity to practice using these tools through role plays. The last part of the day is a fast paced, activity driven experience exploring the power of diversity in action and ending with a thought provoking case study.   

Following this day of training, participants will:

• Have a solid understanding of the manager’s role in employee development and retention
• Understand and experience using three Retention Tools:
  1. Stay Interview
  2. COP Model (Competency, Organizational Need, Passion)
  3. Targeted Management Matrix
• Understand how to use The Developer mobile app to develop their team

Topics covered during the day:

• Principal reasons why people leave the Company
• Insightful research regarding why people stay with the Company
• Tools for retaining people through engagement
• Key personal values
• Using The Developer mobile app

Managing for Results

This one-day module focuses on decision making, effective communication, setting goals, setting direction and using the art of delegation as a tool for getting things done while developing others. In addition, myths and truths of the role of management are explored. To punctuate the day, we focus on the importance of personal accountability and how to communicate it to achieve results through other people. 

Following this day of training, participants will:

• Understand the different ways to make decisions in varying types of situations
• Clarify the differences between leadership work and management work and how they differ from the work of the individual contributor
• Understand their personal accountability at work and how they communicate this every day as they lead by example
• Improve their communication skills and their ability to influence others at work
• Understand how to use The Delegator mobile app to achieve results through their people

Topics covered during the day:

• Definition of the different types of decisions and how to determine the best decision making method
• Team simulation for reaching a consensus decision
• The Myths and Truths of Management
• The work of Leaders, Managers and Contributors
• Practice in personal accountability
• Communication, dialogue and listening
• Work planning and goal setting
• Using The Delegator mobile app

Managing Change

This one-day module focuses on the manager’s role in maintaining momentum and productivity during the period that follows a change event. This includes a discussion of the theory of change and transition management and its application in real life work situations along with the trapdoors to avoid in managing change. 

Following this day of training, participants will:

• Know the difference between change and transition
• Understand what to do about the natural behaviors of people during change
• Know how and why different people react to change in different ways
• Be able to communicate more effectively to their teams during times of change
• Understand how to use The Change Coach mobile app to help them coach their people during change

Topics covered during the day:

• Definition of Change and Transition
• The Change Curve
• Barriers to Change
• How different styles of people react to change and why
• Practice in communicating a change
• Avoiding the Trapdoors to Change
• Making a personal change
• Using The Change Coach mobile app